Great Company and technicians! They were prompt in scheduling the job. Then the technician arrived promptly and assessed the damage and provide estimates for the work. Explained exactly what was needed and completed the job quickly. He also provided information in the care of my garage door as well. I would recommend Precision Garage Door of DE to anyone in need.
Christine S
09/24/2021
I called yesterday and a service rep was at my home in 3 hours. We had both garage door openers replaced. The openers came with cameras. Bobby S., our technician, helped me set up the app on my phone and made sure the app was fully operational. He also educated me on how to use the app before he left. He went out of his way to show me everything in the app and was so professional and patient. Precision might not be the cheapest company in town but you get what you pay for! I highly recommend this company.
Eileen Hunt
09/16/2021
I called yesterday and a service rep was at my home in 3 hours. We had both garage door openers replaced. The openers came with cameras. Bobby S., our technician, helped me set up the app on my phone and made sure the app was fully operational. He also educated me on how to use the app before he left. He went out of his way to show me everything in the app and was so professional and patient. Precision might not be the cheapest company in town but you get what you pay for! I highly recommend this company.
Eileen Hunt
09/16/2021
I called on Sunday night and they were on site before 10am the next day! The technician was knowledgeable, pleasant. As I have found on many other things in my home I had built 7yrs ago, the spring was the wrong one and there was only one which provided no back up when this one spring failed. The tech explained my options, I picked, he went to work and was in and out in no time. I highly recommend Precision Garage Door of Delaware!
Jeffrey Blosser
09/15/2021
I called on Sunday night and they were on site before 10am the next day! The technician was knowledgeable, pleasant. As I have found on many other things in my home I had built 7yrs ago, the spring was the wrong one and there was only one which provided no back up when this one spring failed. The tech explained my options, I picked, he went to work and was in and out in no time. I highly recommend Precision Garage Door of Delaware!
Jeffrey Blosser
09/15/2021
Great company. Technician did excellent job. Before starting, clearly explained my options. He was courteous, cleaned up afterwards and explained what to do after the install and what type of spray to use on hinges. He also, explained the warranty as well. Most important to arrived on time. Glad I chose this company.
Larry J
09/14/2021
Great company. Technician did excellent job. Before starting, clearly explained my options. He was courteous, cleaned up afterwards and explained what to do after the install and what type of spray to use on hinges. He also, explained the warranty as well. Most important to arrived on time. Glad I chose this company.
Larry J
09/14/2021
Excellent customer service! Technician was on time and worked effectively to get the new garage door installed as quickly as possible, got all the parts working correctly with the opener, and gave me tips on maintaining the new door. The build quality and appearance of the new door exceeded my expectations. I have no reservations in using Precision Garage Door of Delaware for any future needs and in recommending them to anyone looking for a new garage door and/or opener.
Fred Thornberry
09/10/2021
Excellent customer service! Technician was on time and worked effectively to get the new garage door installed as quickly as possible, got all the parts working correctly with the opener, and gave me tips on maintaining the new door. The build quality and appearance of the new door exceeded my expectations. I have no reservations in using Precision Garage Door of Delaware for any future needs and in recommending them to anyone looking for a new garage door and/or opener.
Fred Thornberry
09/10/2021
I had company coming for the Holiday weekend when my garage door spring snapped! Called Precision and they were at my door in 3 hours. Two hours later the door was fixed like new, even with new rollers. Mike, the technician, was delightful and REALLY knew what he was doing. Kudos
Ben Burke
09/03/2021
Garage door would not cycle correctly and not stay closed. called and was able to have a tech (Ryan) show up within the hour. Ryan was very courteous, professional and knowledgeable. Door was simply out of adjustment and was closing too hard. Adjustments were made and all is good. Thanks for fixing our problem.
Barry Cauffiel
08/27/2021
Our 11-year old garage door opener became partially inoperable. Mike Cahill, Precision Door, came right on time per our appointment along with Andrew assisting. Mike diagnosed the issue and determined it could not be fixed. Mike and Andrew secured the necessary parts and installed a new opener two days later. The new opener is astoundingly quiet and we now enjoy the latest available technology. Mike and Andrew were great. Highly recommend!
Sam M.
08/19/2021
Rescheduled within a reasonable time following staffing issues on our originally scheduled install date. The technician was professional courteous, answered all our questions and offered valuable information to maintain our newly installed door. Cleaned up after himself and the door looks great.
Kathleen D.
08/11/2021
Courteous, experienced and professional service tech explain door opener functions thoroughly. Customer service responds quickly scheduling for service. Remote/motor frequency needed to be reset, after installation. Door was constantly opening day and night. Once it was reset/programmed to a different frequency from our neighbors, problem seems to be resolved. Thank you Justin Bahr and Jasper Brown for your expertise. - The Morgans
Irving M
08/11/2021
Saturday evening I place a website request for an appointment. Sunday, I received a response offering times to come the next day! Technician Jasper Brown calls before arriving and arrives as expected!! Jasper was great, all around. He took the time to understand my garage door problem. He offered options and solutions. Answered all my questions. Jasper had the garage door opener I needed and offered to install it on the spot. No need for additional visits!!! Jasper took the order for a door replacement. Lots of confidence and trust in Precision Garage Door and Jasper Brown.
Ronald Baron
08/03/2021
Mike and his assistant, Andrew, did an outstanding job installing my new garage door openers. They completed the work in a very professional and efficient manner. They made sure I understood all the new computer-aided features of the system, installed the remote capability in my cars, and tested and checked out all the features and options of the new system. They did a great job; I would highly recommend Precision Garage Door.
Tony Kaculis
07/29/2021